East West Developments   PROPERTY  INTERNATIONAL                                                    .  UAE    INDIA    NEPAL    SRILANKA   THAILAND    MALAYSIA    JAPAN     EGYPT    CYPRUS     SPAIN     TURKEY    BULGARIA    PANAMA    COSTA RICA    AUSTRALIA. www.eastwestdevelopments.com                                        emails:  [email protected]      [email protected]
 Support Center  Agreement Form:
 

To Fax: 001 916 419 5257    Print it, Fill-in, sign and fax this form. On approval we will co-sign it and fax the copy back to you.

East West Developments
370 Hawkcrest Circle
Sacramento, CA 95835
USA
Tel: 01 916 419 9591    Fax: 001 916 419 5257    Email: [email protected]

 

Our plan is to have only  one exclusive Customer Support Center for each Country, unless the number of properties and volume of business justifies splitting that country in different States.  100% of our clients for properties in your country, are expected to contact you, the local Customer Support Center in that Country, either before or after their purchase.  You get a commission on all that. Regardless if the Sales are done by you or us.  However in the beginning, during our search for a suitable Customer Support Center, that can give satisfactory service to our Clients, we may initially appoint more than one Customer Support Center in a Country, and then trim it down to the exclusive Agent Center that  gives the best service. You may have to split your commissions with others, during this trial search.

I have good news for you.  Additional bonus to help you, the Customer Support Center get started:                                                             **Free trip to USA (worth $2,000) to meet the Developers, on making your first Delhi condohotel sale. (Not valid on Fractional units or Parking slot sales).  

**One Free Mercedez C230 Car will be gifted to the Support Center on the opening ceremony of the first property in his country, and under his jurisdiction. Condition is that he should be working for us for atleast  2 years, and be current and providing service as a Support Center till the opening ceremony date.

Customer Support Center Agreement

On the one part,  East West Developments (EWD), registered company number 0601748,  370 Hawkcrest Circle, Sacramento, CA 95835, USA referred as EWD..

On the other part, as Agent  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _                                                                           Insert your full name.

Company name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _

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Phone  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Mobile   _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Fax _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _   Email   _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  

Website Address   www. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  

WHERE AS

East West Developments is a real estate company with offices in USA and is providing support real estates services worldwide through real estate agents, Customer Support Centers and private individuals.

The Agent's company is an independent company and has its own Bank account and financials and its own profit & loss., The object of the Agent's company is that it will provide Customer Support services on behalf of the USA company, and for other developers and builders, for a fee or commissions.  Customer Support Center is not  responsible for the profit or loss of the USA company. The Agent only profits from the commissions he receives for giving his services for operating the Customer Support Center.

The properties available for marketing and Customer Support Services are posted on the developer's website www.eastwestdevelopments.com, and are namely:

  1. Delhi Condo Hotel.
  2. Pune Condo Hotel.
  3. Hospital Rooms & Parking slots. Ahmedabad.
  4. Dubai Condo Hotel Resales.

TERMS AND CONDITIONS 

Object of the Contract: Office and customer support services to clients & Promotion of the Developer's Real Estates by the Customer Support Center, without there existing a labor relation of any type between the both parties. You will be listed as our Customer Support Center on our website. All Customer inquiries may be issued and handled under the Support Center name, and Investors will be encouraged to contact you. Gradually our goal is that all correspondence and client inquiries work is done by the Customer Support Center.

Commissions:  This is a commissions only agreement.. No other expenses are paid.  EWD will pay, as per the Commissions structure on all sales support provided by the Customer Support Center. We will send you all our customers and Investors. And on providing your services to these customers sent to you, you receive a commission. Regardless if the sales are done by you or us. Commission is paid on the actual amount of funds received by EWD.  Commission on all new sales and Investments is 6%. After sales service:  When we send to you or introduce you to our old customers, who have already invested with us. And when they come to you, and you provide them some support, the Commission paid to you is 2% of what he has already paid us. On all additional new sales, commissions paid is 6%. We have network of agents all over the world, who get a commission from us on bringing sales. However when you provide After Sale Support service to these clients, you still get your 2%commissions. During the trial and search stage, and out of town properties, commissions may be shared by other Customer Centers.  Commission is paid on the actual amount of funds received by the developer.  All commissions are payable on the date the Cash/check/payment is received.

There are additional streams of income:                                                                                                                      1.  Extra commission for searching and suggesting suitable land/lots for our future projects.                                                   2.  Extra commission or fees for suggesting, supervising the contractors/builders, and construction for our projects.                                                                                                                                                                            3.   All our overseas property buyers are investors. They are all high net worth individuals. And by buying an Investment property in India/your country, they are just entering on the Indian/your country Property market.  Sooner or later, they will probably buy more properties and will need other property  services in India/your country.  Since we have these big development projects on our hands, we will be totally focused on completing our own projects. We will probably have an understanding with you of mutual benefit, and let you work on this additional business.

Double commission is not valid. You either get the Customer Support Center Commission or the Agency commission, which ever is higher.

Reporting: The developer undertakes to keep the Customer Support Center in the email correspondence loop of all correspondence with customers, and to report to the Customer Support Center the progress of each lead and contact on a continuous basis.

Payments:  A statement of bookings and receipt of the Investor funds for each month will be prepared and submitted within 30 days of the month's closing.  The commissions are paid within 15 days of the statement for each month.   

Cancellations & Refunds: We do not accept cancellations from Buyers after the sale is done.  If a buyer is desperate for cancellation, then his request will be forwarded to the Customer Support Center. If the Support Center approves the cancellation on strong grounds, and then also approved by EWD, and the EWD refunds the Investors money then the commissions paid to the Customer Support Center are also cancelled, and the Customer Support Center will refund or adjust with the EWD any commissions received on the Sale refunded.   It is projected that such refunds and cancellations would be less than 2-3%.

Business volume: Initially, we expect 1-2 Overseas clients per month visiting the Customer Support Center. And perhaps 3-4 phone calls per month.  However this is likely to increase. These clients, contacting the Customer Support Center are highly  informed and involved with our projects.

Promotion:  Will be done jointly. All the info is on the web-site. Study all the info in depth, and get any clarifications. You must fully know the full details on our projects before handling the customers.

Performance:  We are looking for a long-term relationship. When our customers call or meet you, and if you are unable to satisfy them or, if your handling of the Customer Support Center is poor or not  professional, or if  we get complaints from our Investors/customers, then EWD may cancel or downgrade the Center to the level of an Agency.  

Guaranteed minimum monthly advance payments: However if your performance is good, then we can talk with you on giving you a minimum guaranteed advance of upto Rs.2 Lacs ($5,000) monthly to start after your handling of 50 existing clients satisfactorily. EWD has to be sure you can perform.

Duration of the contract:   The present contract will be effective from the date of signature to this agreement and shall have duration of 2 years and is renewable after 2 years, save where the parties to the contract agree to terminate the same by mutual agreement. However any party can cancel and terminate this agreement anytime by giving a 3-day's notice to the other party.

Termination:  The Agent will not receive any commission on the funds received from clients and existing customers after the termination or expiry of this Agreement. The Agent will only get commission on funds received from customers before the termination or expiry date. The Agent however, will retain and keep all commissions already paid to him till that date. On termination, the Agent will return or delete from his computers all the intellectual property info, email addresses of clients, contacts info, correspondence etc, and not use or sell or give this info to a third party.

Confidentiality:  The terms of this agreement are confidential between the parties and neither of the contracting parties may divulge the contents without consent in writing to any other party.

Both parties agree to be bound by all the above terms and conditions on the date.

Signed below on behalf of East West Developments

Signed by Marketing Director                                   Company seal

 

 

Signature:                                                        Date:

 

Signed below on behalf of the Customer Support Center Agent

Kindly tick or fill-in all that is applicable:

(     )  Please list my contact info on your website, as your official Customer Support Center.

(     )  I have a website. And will also publish your Property info on my website.

(     )  I can  (     ) cannot,   do the weekly property presentations, as published on your website. Presentation should be done by a person having full knowledge of our properties and projects.    Presenter must be presentable, and must have English fluency and clear speech. We expect you to copy and print and  paste the key pages & photos during the presentation.                                             

(     )  I have an educated staff of (        ) persons/agents in my office, who are extremely fluent in English.  

(     )  I have (     ) have not,   a spacious and busy office, suitable to be your Customer Support Center.  

(     )  I have (     ) have not,   a reception area for customers waiting for the attention of a senior staff member.  

(     )  I can  (     ) cannot,   put a sign of East West development, Customer Support Center on front.

(     )  I can  (     ) cannot,   depute a member of my staff exclusively for your projects.  

(     )  I will  (     ) will not,   do my best to satisfy your clients professionally. 

Kindly provide Names, Photos if ticked above.  If you can give more info, about yourself and your business, then please attach as additional sheets.

 

 

 

Customer Support Center Agent's Signature:                               Date:

Agents/Applicants, Please attach a copy of your business card, and a brief of your company profile.

 
 
 
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