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To Fax: 001 916 419 5257
Print
it,
Fill-in, sign and fax this form.
On approval
we will co-sign it and fax the copy back to you.
East West Developments
370 Hawkcrest Circle
Sacramento, CA 95835
USA
Tel: 01 916 419 9591
Fax: 001 916 419 5257
Email: [email protected]
Our plan is to
have only one exclusive Customer Support Center
for each Country, unless the number of properties and volume of business
justifies splitting that country in different States.
100% of our clients for properties in your country, are expected to contact you, the
local Customer Support Center in that Country, either
before or after their purchase. You get a
commission on all that. Regardless if the Sales are done
by you or us. However in the beginning, during our search for a
suitable Customer Support Center, that can give
satisfactory service to our Clients, we may initially
appoint more than one Customer Support Center in a
Country, and then trim it down to the exclusive Agent
Center that gives the best service. You may have
to split your commissions with others, during this trial
search.
I have good news for you. Additional
bonus to help you, the Customer Support Center get started:
**Free trip to USA (worth $2,000) to meet
the Developers, on making your first Delhi condohotel
sale. (Not valid on Fractional units or Parking slot
sales).
**One Free Mercedez C230 Car will be gifted
to the Support Center on the opening ceremony of the
first property in his country, and under his jurisdiction. Condition is that
he should be working for us for atleast 2 years,
and be current and providing service as a Support Center
till
the opening ceremony
date.
Customer
Support Center Agreement
On the one part, East West Developments (EWD), registered company number
0601748, 370 Hawkcrest Circle, Sacramento, CA
95835, USA referred as EWD..
On
the other part, as Agent _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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your full name.
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Address
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Phone
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Mobile _
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Fax
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Email
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Website Address
www. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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WHERE AS
East West Developments is a real
estate company with offices in USA and is providing
support real estates services worldwide through real
estate agents, Customer Support Centers and private
individuals.
The Agent's company
is an independent company and has its own Bank account
and financials and its own profit & loss., The
object of the Agent's company is that it will provide Customer
Support
services on behalf of the USA
company, and for other developers and builders, for a
fee or commissions.
Customer Support Center
is not responsible
for the profit or loss of the USA company. The Agent
only profits from the commissions he receives for giving
his services for operating the Customer Support Center.
The properties available for marketing and
Customer Support Services are posted on the
developer's website www.eastwestdevelopments.com,
and are namely:
- Delhi Condo Hotel.
- Pune Condo Hotel.
- Hospital Rooms & Parking slots. Ahmedabad.
- Dubai Condo Hotel Resales.
TERMS
AND CONDITIONS
Object of the Contract:
Office and customer support services to clients & Promotion of
the Developer's Real Estates by the Customer Support Center, without there
existing a labor relation of any type between the both
parties.
You will be listed as our Customer Support Center on our
website. All Customer inquiries may be issued and handled
under the Support Center name, and Investors will be
encouraged to contact you. Gradually
our
goal is that all
correspondence and client inquiries work is done by the
Customer Support Center.
Commissions:
This is a commissions only agreement.. No other
expenses are paid. EWD will pay, as per the Commissions
structure on all sales support provided by the
Customer
Support Center. We will send you all our customers and Investors.
And on providing your services to these customers sent to you,
you receive a commission. Regardless if the sales are done by you
or us. Commission is paid on the actual amount of funds
received by EWD.
Commission
on all
new sales and Investments is 6%. After
sales service: When
we send to you or introduce you to our old customers,
who have already invested with us. And when they come to
you, and you provide them some support, the Commission paid
to you is 2% of what he
has already paid us. On all additional new sales, commissions
paid is 6%. We have network of agents all over the
world, who get a commission from us on bringing sales.
However when you provide After Sale Support service to
these clients, you still get your 2%commissions.
During the trial and search stage, and out of town properties, commissions
may be shared
by other Customer Centers. Commission is
paid on the actual amount of funds received by the
developer. All commissions are payable on the date the
Cash/check/payment is received.
There
are additional streams of income:
1. Extra
commission for searching and suggesting suitable
land/lots for our future projects.
2. Extra
commission or fees for suggesting, supervising the
contractors/builders, and construction for our projects.
3.
All our overseas property buyers are investors.
They are all high net worth individuals. And by buying
an Investment property in India/your country, they are just
entering on the Indian/your country Property market.
Sooner or later, they will probably buy more
properties and will need other property
services in India/your country. Since we have these big development projects on our hands, we
will be totally focused on completing our own projects.
We will probably have an understanding with you of
mutual benefit, and let you work on this additional
business.
Double commission is not valid. You
either get the Customer Support Center
Commission or the Agency commission, which ever is
higher.
Reporting:
The developer undertakes to keep the Customer Support Center
in the email correspondence loop of all correspondence
with customers, and to report to the Customer
Support Center the progress of
each lead and contact on a continuous basis.
Payments:
A statement of bookings and receipt of the
Investor funds for each month will be prepared and
submitted within 30 days of the month's closing.
The commissions are
paid within 15 days of the statement for each month.
Cancellations
& Refunds: We do not accept cancellations from Buyers after the sale is
done. If a buyer is desperate for cancellation,
then his request will be forwarded to the Customer
Support Center. If
the Support Center approves the cancellation on strong grounds, and
then also approved by EWD, and the EWD refunds the
Investors money then the commissions paid to the Customer
Support Center are also
cancelled, and the Customer Support Center
will refund or adjust with the EWD any commissions received
on the Sale refunded.
It
is projected that such refunds and cancellations would
be less than 2-3%.
Business
volume: Initially, we expect 1-2 Overseas clients
per month visiting the Customer Support Center. And perhaps 3-4
phone calls per month. However this is likely to
increase. These clients, contacting the Customer Support Center are
highly informed and involved with
our projects.
Promotion:
Will be done jointly. All the info is on the
web-site. Study all the info in depth, and get any
clarifications.
You must fully know the full details on our projects
before handling the customers.
Performance:
We are looking for a long-term relationship. When our
customers call or meet you, and if you are unable to
satisfy them or, if
your handling of the Customer Support Center is poor or
not professional,
or if we
get complaints from our Investors/customers, then EWD
may cancel or downgrade the Center to the level of an
Agency.
Guaranteed minimum monthly advance payments:
However if your performance is good, then we can talk
with you on giving you a minimum guaranteed advance of
upto Rs.2 Lacs ($5,000) monthly to start after your handling of
50 existing clients satisfactorily. EWD has to be sure you can
perform.
Duration of the contract:
The present contract will be effective from the date of signature
to this agreement and shall have duration of 2 years
and is renewable after 2 years, save where the parties
to the contract agree to terminate the same by mutual
agreement. However any party can cancel and terminate this agreement
anytime by giving a 3-day's notice to the other party.
Termination:
The
Agent will not receive any commission on the funds received
from clients and existing customers after the termination or expiry of this
Agreement. The Agent will only get commission on funds
received from customers before the termination or expiry
date. The Agent however, will retain and keep all commissions
already paid to him till that date.
On termination, the Agent will return or delete from his
computers all the intellectual property info, email
addresses of clients, contacts info, correspondence etc,
and not use or sell or give this info to a third party.
Confidentiality: The
terms of this agreement are confidential between the
parties and neither of the contracting parties may
divulge the contents without consent in writing to any
other party.
Both parties agree to be bound by all the above terms and
conditions on the date.
Signed below on behalf of East West Developments
Signed by Marketing Director
Company
seal
Signature:
Date:
Signed below on behalf of the Customer Support Center
Agent
Kindly tick or fill-in all that is applicable:
( )
Please list my contact info on your website, as
your official Customer
Support Center.
( )
I have a website. And will also publish your
Property info on my website.
( )
I can (
) cannot,
do the weekly property presentations, as
published on your website. Presentation should be done by a person having full
knowledge of our properties and projects.
Presenter must be presentable, and must have
English fluency and clear speech. We expect you to copy and print and
paste the key pages & photos during the
presentation.
( )
I have an educated staff of (
) persons/agents in my office, who are
extremely fluent in English.
( )
I have ( ) have not,
a spacious and busy office, suitable to be your
Customer Support Center.
( )
I have ( ) have not,
a reception area for customers waiting for the
attention of a senior staff member.
( )
I can (
) cannot,
put a sign of East West development, Customer
Support Center on front.
( )
I can (
) cannot,
depute a member of my staff exclusively for your
projects.
( )
I will (
) will not,
do
my best to satisfy your clients professionally.
Kindly provide Names, Photos if ticked above. If
you can give more info, about yourself and your
business, then please attach as additional sheets.
Customer
Support Center Agent's
Signature:
Date:
Agents/Applicants, Please
attach a copy of your business card, and a brief of
your company profile.
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